1. Information We Collect
We may collect personal information including:
- Name
- Phone number
- Email address
- Service address
- Communication preferences
Information is collected when you submit a form, request a quote, schedule service, or contact us.
2. How We Use Your Information
We use your information to:
- Respond to inquiries
- Schedule and manage services
- Send appointment confirmations and reminders
- Provide customer support
- Communicate service-related updates
3. SMS PRIVACY & DATA USE
No mobile information will be shared with third parties or affiliates for marketing or promotional purposes.
Information sharing with subcontractors in support services, such as customer service or operational support, is permitted.
All other use case categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.
4. DATA SECURITY
We take reasonable measures to protect your personal information. Payment details are processed securely through third-party providers, and we do not store full payment credentials.
5. OPT-IN & CONSENT
SMS consent is obtained only through explicit checkbox opt-in. Consent is not implied by form submission or providing a phone number.
You may opt out of SMS communications at any time by replying STOP.
6. POLICY UPDATES
This Privacy Policy may be updated periodically. Changes will be posted on this page with an updated effective date.
7. CONTACT US
If you have questions about this Privacy Policy, please contact us at:
📧 esther.ade@kleenitfm.com